Introduction and Overview In the first module, you’ll give your clients an overview of business processes and systems, including examples of common processes in small businesses, so they recognize why it’s critical for them to optimize their business processes.  

Step 1: Identify Your High-Impact Business Processes In Step 1, you’ll show your students how to identify where there are processes in their business that they spend a lot of time on and which have a big impact on their success. You’ll help them identify which ones are the most inefficient, complicated, or costly. From those that need improvement, they’ll then choose one business process to focus on for the remainder of the course that will be the easiest to improve and which will also have a significant impact.

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Step 2: Document What You’re Doing Now In Step 2, your clients will take the high-impact process they selected for improvement in Step 1 and document exactly what they’re currently doing, so that they get a detailed picture of all the steps. Only when they have a clear idea of how they’re currently doing things can they move on to identify exactly where the problems lie, and where they’ll be able make improvements.  

Step 3: Identify Where You Can Do Better In Step 3, you’ll show your clients how to analyze the high-impact process they selected, so they can identify where there’s room for improvement. You’ll tell them the questions they should ask themselves. And, they’ll decide how to change, outsource, or automate elements of it, so that things run more smoothly and reliably.  

Step 4: Design Your New, Powered-Up Process By now, your clients have picked a process to improve, documented the current steps, and decided where they’ll make improvements. In Step 4, it’s time to map out and document the details of their revamped process, so that they know exactly how it will work and who will be involved in implementing it.  

Step 5: Test, Implement & Communicate Now that your clients have designed their new process with the improvements it needed, it’s time to test it to ensure any team members involved can easily and efficiently carry out each step. And once they’ve tested, they’ll communicate and roll out their new process to everyone who is affected by it, so that it becomes part of their regular business operations.  

Conclusion and Next Steps In this final module, your clients will review and finalize their redesigned business process, determine their next steps and deadlines, and be ready to implement as soon as they finish the course. They’ll be ready and armed with the skills they need to move forward and power-up their whole business, so that it operates like a well-oiled machine.